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Pricing Policy

We offer you consistently low prices on every item in our store. All prices are listed in U.S. dollars.

Post-Order Price Match Policy

ShopJoya.com does not offer post-order price matching when an item's price drops after you buy it. Our prices regularly change, and the price you paid when your order shipped was the lowest price we were able to offer at the time. We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers.

Price Matching

ShopJoya.com does price-match with other retailers as long as it is prior to you ordering. We do consistently work toward maintaining competitive prices on everything we carry. If you find an item that you consider priced incorrectly and want to discuss please call (800) 428-2804 between the hours of 9:30am - 4:30pm PST.
In some cases our website offers lower prices via the used, refurbished offerings made available from time to time.

Coupons, Discounts, Sales & Events Exclusions

If an item is listed at an incorrect price or with incorrect information, then at our sole discretion we reserve the right to refuse orders for that item, contact you for instructions, or cancel your order and notify you of the cancellation. We reserve the right to correct any errors or omissions, and to update information at any time without prior notice.

Limited to one promo code per online order, unless otherwise stated. *Offer excludes previous purchases; all gift cards; classes; events.

Discounts may not be applicable on some products with prices controlled by the (MAP) Manufacturers Minimum Advertised Price. But not limited to : Juki, Janome, Sebo, Miele, Brother, Dyson, Laurastar, Blueair, Bluefig and SylviaDesign. Special financing offers. Some product exceptions may apply.

List Prices

Except where noted otherwise, the Manufacturer Suggested Retail (MSR) Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The MSR Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the MSR Price may represent “open-stock” prices, which mean the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set.

Bulk Discounts

We do offer additional discounts on large orders of a single product or on large orders of many individual products. If you are purchasing items for a corporation or institution, or for professional use please call (800) 428-2804 to discuss.
The availability listings on our website are intended for single orders. Orders for many quantities of the same item may take longer to assemble.


Oversized and extremely heavy items will incur a special shipping surcharge. The surcharge varies depending on the size and weight of the item. This charge will be displayed in the Shipping & Handling subtotal of the order form.
Some items may incur a sourcing fee to cover the expense of selling these items; we regret that we must occasionally pass these costs along to our customers. The sourcing fee, if applicable, will be listed along with the item's price on the product detail page.

Confirming Prices

Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn't reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it.
Some discounts are limited-time offers. The discount we are able to offer for any item is dependent upon its availability; ShopJoya.com's price will necessarily change on occasion.
With respect to items sold by ShopJoya.com, we can't confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our offering may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

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